Privacy Policy

Last updated: September 30, 2025

This Privacy Policy describes how Trunk Leather (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.trunkleather.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Trunk Leather, 15210 Snow Hill CT, Sugar Land, Texas 77498, United States.

Please take a look at this Privacy Policy carefully.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this
page.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us (e.g., when contacting us via our contact form or email).

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”). This may include:

  • Device and browser information

  • IP address and approximate geolocation

  • Information about how you access and use our Site and your account

  • Session data, click activity, and referring websites

We use technologies such as cookies, pixels, tags, and plugins to collect this information.

Information We Obtain from Third Parties

We may obtain information about you from third parties, such as:

  • Payment processors (e.g., Squareup, PayPal, Stripe, credit card providers) who collect billing and payment details to process transactions.

  • Shipping and logistics providers (e.g., USPS, UPS, DHL, FedEx) to deliver your orders.

  • Marketing and analytics platforms (e.g., Google Analytics, Google Ads, Meta Pixel, WooCommerce analytics plugins) to track performance and deliver tailored communications.

  • Fraud prevention and security tools used to protect our Services and customers.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing Products and Services: To process orders, fulfill purchases, manage your account, arrange for shipping, facilitate returns/exchanges, and provide customer service.

  • Marketing and Advertising: To send you marketing communications by email or display personalized advertisements through third-party platforms such as Google Ads and Meta Ads (Facebook/Instagram).

  • Analytics: To analyze usage of the Site through Google Analytics, Meta Pixel, and WooCommerce analytics tools to improve our services and better understand customer behavior.

  • Security and Fraud Prevention: To detect, prevent, or investigate fraudulent, illegal, or malicious activity.

  • Service Improvement and Communication: To respond to inquiries, handle customer support, and enhance the Site and Services.

If you are an EEA or UK resident, the legal basis for these data processing activities may include contract necessity, legitimate interests, and/or consent as required under the GDPR.

Cookies

Like many websites, we use cookies and similar technologies on our Site. These are used to:

  • Enable core site functionality (e.g., shopping cart, checkout) through WooCommerce.

  • Remember your preferences and settings.

  • Collect analytics data (Google Analytics, WooCommerce Analytics).

  • Deliver personalized advertising (Google Ads, Meta Pixel).

Most browsers automatically accept cookies, but you can set your browser to reject or remove cookies. Please note that disabling cookies may affect your experience and prevent some Site features from functioning properly.

Please note that while your browser may allow you to transmit a “Do Not Track” signal, our Site is not designed to respond to such signals.

How We Disclose Personal Information

We may share your information in the following cases:

  • With service providers such as payment gateways, hosting providers, shipping carriers, customer support platforms, and security services.

  • With business and marketing partners including advertising and analytics partners such as Google and Meta.

  • With affiliates or within our corporate group as part of business operations.

  • In legal or regulatory cases where required by law or to protect our rights.

  • In connection with business transactions, such as a merger, acquisition, or sale of assets.

We do not sell your personal information.

Third-Party Websites and Links

Our Site may link to external websites or apps operated by third parties. We are not responsible for their privacy or security practices. Please review their privacy policies before sharing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from anyone under the age of 18. If you believe your child has submitted personal data, please contact us to request deletion.

Security and Retention of Your Information

We use reasonable safeguards to protect personal data. However, no method of transmission or storage is 100% secure.

We retain information only as long as necessary to:

  • Provide Services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have the following rights:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Restrict Processing

  • Right to Withdraw Consent

  • Right to Opt-Out of Marketing

  • Right to Appeal Decisions

You can exercise these rights by contacting us using the details below.

We may need to verify your identity before processing requests.

International Users

If you access our Services from outside the US, your information may be transferred internationally. We rely on recognized safeguards such as Standard Contractual Clauses (SCCs) for such transfers where legally required.

Complaints

If you have complaints about how we handle your data, please contact us first. You may also lodge a complaint with your local data protection authority if applicable.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: contact@trunkleather.com

Phone: +1 914 200 0157

Address: 15210 Snow Hill CT, Sugar Land, Texas 77498, United States

Working Hours:

Monday-Friday: 9:00 am to 5:00 pm Eastern Standard Time (New York)
Saturday-Sunday: Closed
Response Time: We strive to respond to all queries within one business day.